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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will open. It comprises elaborate information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of instructional videos demonstrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, have a peek at our comprehensive FAQ section, which comprises questions asked by actual clients and provides real solutions. We constantly "revamp" our Frequently Asked Questions database with new entries in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of client support engineers available 24-7-365 and ready to assist you with any query. Each trouble ticket you open will be answered in less than one hour (the average trouble ticket response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 290061

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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